Comprehensive Bioprocessing Solutions - Services

SmithBio Providing Range of Comprehensive Services - Technical Service and After Sales Support

SmithBio’s technical service and after sales support offering includes:

- phone and on-line diagnostics support, assistance from a qualified engineer by telephone and internet; we offer telephone and internet support during office hours and for five days per week (Mon-Fri).

Trained support staff is available to answer your questions and troubleshoot your issues. Depending on your needs we can offer direct support on-site to determine the cause of failure and offer a corrective solution.

- scheduled maintenance service; our qualified engineer will perform a complete annual service check of all components (function and calibration), control system and software, followed by operation and functionality testing and reporting documentation. To ensure maximum up-time and a long, trouble free life of your bioprocessing equipment, we recommend an annual maintenance service check as a preventive procedure.

- incidental call-out request for restoring malfunction on-site; our qualified engineer will review the equipment’s condition and history of operation and any incidences, in order to trouble-shoot the malfunction and determine the root cause. Immediately on-site we can offer a corrective solution for repair/replace malfunctional components, followed by relevant functionality tested and reporting.

- GMP installation and validation support, with full documentation package; our team of qualified engineers offer GMP installation and validation support including SAT (Site Acceptance Test), operation and maintenance training and validation support Installation Qualification (IQ), Operational Qualification (OQ). Upon request we also support PQ validation.

- refresh and advanced training services including for SCADA (Supervisory Control and Data Acquisition) and process control; we offer tailor-made training support depending on your specific needs. After the training is concluded each participant will receive a personalized document to assure that your operators are qualified to operate validated processes.

• Range of Services - Overview

• Technical Service and After Sales Support

• Equipment Remediation and Upgrade Services

• Process Development Services

• Process Analytical and QC Testing Services

• OEM Equipment Manufacturing

Providing Comprehensive Services For Bioprocessing Solutions

Comprehensive services for biopharmaceutical, cell therapy, and biotechnology applications from design to installation.

Quality Assurance

Ensuring compliance with European quality standards and ISO9001 through rigorous design and manufacturing oversight.

Process Design

Tailored bioprocessing solutions from initial design through to final installation and qualification at customer sites.

Expertise in lab, pilot, and industrial scale bioreactors, fermentation, and cell culture equipment.

Complete Solutions

Global Reach

Smithbio provides bioprocessing solutions worldwide, enhancing efficiency in various industries.

SmithBio's solutions transformed our bioprocessing efficiency; their expertise is unmatched in the industry.

Dr. Doe

Exceptional service and quality equipment; SmithBio exceeded our expectations in every aspect of the project.

Dr. Jin

★★★★★

★★★★★

Contact SmithBio for Equipment of Bioprocessing Solutions

Reach out to us for inquiries about bioprocessing solutions, bioreactors, and compliance with European quality standards. We're here to help!

Connect

+44 1223 981791

Support

support@smithbio.co.uk